Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: Shipping costs are the actual cost of shipping plus insurance, nothing extra is added.

Q: Do you send tracking information?
A: Yes, an email is sent separately that contains your tracking information as well as the ship to address and class of service.

Q: Do you have a catalog?
A: No, our inventory changes so often that a printed catalog could not keep up.

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